CommunityCare of Oklahoma: Modernization Improves Claims System Lifetime and Performance

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Summary:

CommunityCare of Oklahoma (CCOK) faced challenges with its outdated adjudication platform and enterprise databases. Partnering with SourcEdge, they modernized systems by migrating to the cloud and updating their core platform.

Results:

  • Completed a comprehensive system upgrade and cloud migration within 14 months, on time and within budget, allowing CCOK to meet critical KPI commitments.
  • Transitioned from the obsolete HP-UX system to a modern Linux operating system and upgraded Oracle from 12i to 19c, leveraging SourcEdge’s expertise.
  • Migrated to a cloud-based system in Microsoft Azure, enhancing flexibility, scalability, and remote work capabilities.
  • Achieved significant performance improvements in claims processing, cost savings on license fees, and a modernized disaster recovery plan with reduced RTO.
  • Converted capital expenses to operational expenses, positioning CCOK for future growth and innovation.